Help Center
How can we help?
Guides for Vibers and Creators, plus quick answers to common questions.
For Vibers
Finding events, RSVPs, tickets, check-ins — the fan side.
7 guides
How to RSVP to an event
RSVP to save a spot at free events and let the creator know you're coming.
How to buy tickets
Buy paid tickets to ticketed events through Stripe.
Using the PULSE map
The live map shows which venues are buzzing right now.
How to check in at a venue
Check in when you're physically at a venue to log where you are and unlock posting + Go Live.
What happens when you check in
Check-in unlocks Post, Rate, Go Live — and lights up the PULSE map.
Managing your tickets
View, transfer, and use your tickets.
Following people and venues
Follow creators, friends, and venues to build your own feed.
For Creators
Making events, selling tickets, running the door, going live.
8 guides
How to create an event
Post an event on the LocalPulse feed and map.
How to sell tickets on LocalPulse
Connect Stripe and sell paid tickets directly on your event page.
Understanding fees
What you keep, what LocalPulse takes, what the buyer pays.
Recurring events (weekly / monthly / custom)
Publish a whole series in one go — up to 52 events.
Checking in Vibers at the door
Scan tickets, check in RSVPs, and see who showed up.
Getting your buyer list + event analytics
Export ticket buyers, see RSVP → check-in conversion, and more.
Broadcasting messages to Vibers
Push a message to everyone RSVP'd (or to your followers).
Going live from a venue
Broadcast a live stream from where you are.
Account & settings
Signing up, roles, badges, privacy, notifications.
6 guides
Roles on LocalPulse
Viber, Creator, Venue — plus the tiers that unlock more.
How to become a Creator
Apply from your profile settings — approval is manual, usually quick.
Signing up
Create an account with email or phone.
Verified badges
The orange checkmark and what it means.
Privacy and visibility
Control who sees your RSVPs, check-ins, and attended events.
Notifications
What we send you and how to turn things off.
FAQ
Quick answers to common questions.
4 guides
What cities is LocalPulse in?
Houston is live. More cities coming.
Does LocalPulse auto-post to my Instagram / TikTok?
No. Sharing opens the OS share sheet — you decide what goes where.
Why is there a fee added to my ticket price?
The service fee keeps LocalPulse running and covers Stripe's processing.
My event isn't showing on the feed
Common reasons an event might not appear.
Still need help?
Reach out — we read every message.
If your question isn't covered here, email us and we'll get back to you within one business day.
Email support