localpulse, trademark·

Privacy Policy

Last updated: September 2026

LocalPulse (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use the LocalPulse app and related services.

Information We Collect

We collect the following types of information:

  • Account information: Email address, username, display name, profile photo, bio, pronouns, and social media handles
  • Location data: Approximate location to show nearby venues and events (only when app is in use)
  • Usage data: Events you view, like, RSVP to, or check in to; venues you visit; creators you follow
  • Content you create: Posts, comments, ratings, event listings, and live streams
  • Device information: Device type, operating system, and app version for performance monitoring
  • Date of birth / age: Collected during onboarding to verify you are 18 or older. We store the date to enforce the age gate; we do not display it on your profile.
  • Payment information: When you subscribe to a paid plan or purchase a ticket, payment card details are collected by Stripe on their hosted checkout. Card numbers are never stored on our servers — we only retain non-sensitive transaction metadata (amount, timestamp, purchase ID) for receipts and refunds.

How We Use Your Information

  • Personalize your event and venue discovery experience
  • Show you relevant events through the For You feed
  • Enable live streaming and real-time features
  • Connect you with creators, venues, and other users
  • Send notifications about events you care about
  • Improve app performance and fix bugs
  • Comply with legal obligations

Third-Party Services

We use the following third-party services to power LocalPulse:

  • Supabase — Database and authentication (supabase.com/privacy)
  • Agora — Live video streaming (agora.io/en/privacy-policy)
  • Google Places API — Venue data and mapping (policies.google.com/privacy)
  • Anthropic Claude — AI-powered search and content tagging (anthropic.com/privacy)
  • Giphy — GIF content in comments (giphy.com/privacy)
  • Eventbrite — Event discovery and import (eventbrite.com/privacypolicy)
  • Posh — Event discovery and import (posh.vip/privacy)
  • Meetup — Event discovery and import (meetup.com/privacy)
  • Luma — Event discovery and import (lu.ma/privacy)
  • Dice — Event discovery and import (dice.fm/privacy)
  • Stripe — Payment processing for subscriptions and ticket sales, including Stripe Connect for organizer payouts. When you purchase a ticket or subscribe, payment card information is entered on Stripe's hosted checkout and is never stored on our servers (stripe.com/privacy)
  • Resend — Transactional email including account verification, password reset, and ticket confirmations (resend.com/legal/privacy-policy)
  • Expo Push Notification Service — Delivers push notifications to your device. Expo forwards messages to Apple Push Notification service (APNs) on iOS and Firebase Cloud Messaging (FCM) on Android (expo.dev/privacy)
  • Google (Sign-In) — Optional sign-in provider; if used, we receive your name, email, and profile photo from Google to create your account (policies.google.com/privacy)

Information Sharing

We do not sell your personal information. We may share information:

  • With other users as part of the app's social features (profile, posts, check-ins)
  • With event organizers when you buy a ticket: when you purchase a ticket to an event, the event organizer receives your name, email address, and ticket details (ticket type, quantity, order date, check-in status) so they can manage the event and communicate with attendees about it. This is standard practice across ticketing platforms and is necessary for organizers to run their events. Organizers may also use this information to tell you about their own future events; you can unsubscribe from any specific organizer's marketing emails at any time.
  • With service providers who help us operate the app
  • When required by law or to protect our rights
  • With your consent

Your Rights

  • Access: Request a copy of your personal data
  • Deletion: Request deletion of your account and data
  • Correction: Update your profile information at any time in the app
  • Opt-out: Disable location access in your device settings
  • Private profile: Make your profile private so only approved followers can see your content

To exercise these rights, email us at privacy@thelocalpulse.app

Data Retention

We retain your data as long as your account is active. When you delete your account, we remove your personal information within 30 days, except where required by law.

Children's Privacy

LocalPulse is intended for users 18 and older. We do not knowingly collect information from minors. If you believe a minor has provided us with personal information, contact us immediately.

Security

We use industry-standard security measures including encryption, secure authentication, and regular security reviews to protect your data.

Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of significant changes through the app. Continued use after changes constitutes acceptance.

Contact Us

Questions about this Privacy Policy? Reach us at: